The Responsibilities of the role are:. Receive, review and evaluate warranty claims in accordance with the company's Customer Returns Procedure. Coordinate investigations into rejected components & assemblies, from initial receipt through to satisfactory resolution within agreed timeframes to meet customer requirements. Test components and assemblies to defined parameters to identify issues and assess customer claims. Prepare investigation reports, utilising information gleaned through the goods returns process to verify cause of faults and means by which they can be addressed. Act as a focal point for customers to discuss details of the investigations and provide feedback on a timely basis to their satisfaction. Build relationships with internal and external suppliers, OEMs, customers and end-users. Act as liaison between internal departments to track the goods returned process and ensure satisfactory resolution of complaints is achieved within agreed timeframes. Instigate route cause analysis to assist in implementing future action plans The ideal candidate... (more job details)

PRINCIPLE PURPOSE OF JOB To assist the Quality Manager and management team to actively drive and improve quality standards and aspire to the highest possible standards within the company. To work within a framework of legality and health and safety to actively promote continuous improvement in the business. Key accountabilities Responsible for the NCR process from concern to close out. Takes responsibility for supplier recovery on both internal reject parts and field failures returned. Represent the Quality Department in the new part introduction process. Represent the company at customer meetings and audits as required. Involved in the factory safety process Deputise in the absence of the Quality Manager. Duties Take supplier concerns from manufacturing process to supplier and follow structured problem solving process to closure, ensuring total preventative measures are implemented and costs are recovered. Such health and safety duties as are required. Audit supplier base for current and potential... (more job details)

Electrical Quality Engineer Midlands circa £35k A role within our Electrical Quality Engineering team will offer you the opportunity to work on the top customer satisfaction and warranty items we encounter. Taking the lead on various electrical commodities and systems, you'll resolve any problems and proactively seek ways to drive our quality performance higher. Depending on your specialist skills, you will identify concerns using the quality tool set, discern route causes and eliminate issues permanently. You'll also benefit from the chance to work with Forward Model Programme teams, to make sure full quality reviews take place on exciting new products in development. Whatever your expertise, you'll be instrumental in ensuring we continue to provide our customers with premium luxury vehicles of the very highest quality. Together with a relevant degree you'll need proven experience in at least one of a range of areas.Infotainment (including phone, hardware, digital and navigation).Electronics.Integration.Instrumentation.Comfort and... (more job details)

Electrical Quality Engineer Midlands circa £35k A role within our Electrical Quality Engineering team will offer you the opportunity to work on the top customer satisfaction and warranty items we encounter. Taking the lead on various electrical commodities and systems, you'll resolve any problems and proactively seek ways to drive our quality performance higher. Depending on your specialist skills, you will identify concerns using the quality tool set, discern route causes and eliminate issues permanently. You'll also benefit from the chance to work with Forward Model Programme teams, to make sure full quality reviews take place on exciting new products in development. Whatever your expertise, you'll be instrumental in ensuring we continue to provide our customers with premium luxury vehicles of the very highest quality. Together with a relevant degree you'll need proven experience in at least one of a range of areas Infotainment (including phone, hardware, digital and navigation)... (more job details)

DESCRIPTION The Project Manager will be working directly for a specific Program Manager to manage the development, design and construction of major building renovation projects as required in support of research and development business goals and objectives. Responsibilities: Provide direct project management services on major facilities projects including design, construction and contract administration. Assume responsibility for project execution, including coordination of technical, financial and contracted resources toward achievement of stated goals utilizing Facilities Solutions procedures. Incorporate supervisory and established project management and technical skills and the ability to communicate, plan, and organize effectively with colleagues, staff, management, architects, engineers, outside contractors and regulatory agencies. Established ability to manage a variety of projects at one time and bring them to completion on time, under budget, and safely. Provide direction towards solutions of technical problems. Identify, evaluate, and implement the use of technology and methods to improve Facilities and Operations. Encourage and... (more job details)

DESCRIPTION The Project Manager will be working directly for a specific Program Manager to manage the development, design and construction of major building renovation projects as required in support of research and development business goals and objectives. Responsibilities: Provide direct project management services on major facilities projects including design, construction and contract administration. Assume responsibility for project execution, including coordination of technical, financial and contracted resources toward achievement of stated goals utilizing Facilities Solutions procedures. Incorporate supervisory and established project management and technical skills and the ability to communicate, plan, and organize effectively with colleagues, staff, management, architects, engineers, outside contractors and regulatory agencies. Established ability to manage a variety of projects at one time and bring them to completion on time, under budget, and safely. Provide direction towards solutions of technical problems. Identify, evaluate, and implement the use of technology and methods to improve Facilities and Operations. Encourage and... (more job details)